The West Desert Group - Dominating the Greater Phoenix Industry in Quality Client Care
With a team of qualified, experienced agents, each client is paired with the right person to navigate them through the buying and selling process. West Desert Group understands that EVERY CLIENT AND EVERY TRANSACTION IS UNIQUE. Whether you are looking for a family home, condo, investment property, or horse ranch, the West Desert Group has an agent that is experienced and ready for the job.
Client care and customer satisfaction really is the number one goal within the West Desert Group. Good communication is the key to a successful transaction and when you are working with the West Desert Group, someone will always be available.
Was out of the country for 2 months last year and Melanie took care of everything to get my home off the market before I got back! She was there for the cleaner and the repairman when I couldn’t be…not a typical service for realtors but she was willing to go above and beyond! She is responsive, creative, makes me feel comfortable, and is always looking for ways to help. Melanie has a customer for life!
Becca A. - Phoenix, AZ
Very knowledgeable and helpful. Professional. Quick response to all questions we had. She made selling our home easy. Very comfortable environment. Would definitely recommend her service to anyone I know in need of her expertise. A pleasure working with her.
Bob H. - Wickenburg, AZ
I worked personally with Carmen Chapman as she helped me and my family find a home on a very short time frame! I was only able to be in the area for 2 weeks and while we looked at quite a few houses she was always so aware of exactly what we were looking for and kept the searching process so fun and manageable. After the house was found Carmen was available to answer my questions and was very quick in response. She helped me throughout the whole process and was great at negotiating terms for us. I would absolutely recommend her to any of my friends and family if they were looking for a new property!!
Linda L. - New River, AZ
Carmen was fantastic, very helpful through the entire home buying process! She made everything seem simple as we moved back home. Most of our contact was via email or phone since we were in Washington during the first half of this process but she is always very responsive and easy to reach so my questions were always answered quickly.
Jon L. - New River, AZ
We connected with Carmen online when we decided to purchase a home in the Surprise area. Living out-of-state and with limited time to fly in and house hunt, we were pretty nervous about buying. Carmen surpassed our expectations from start to finish and we highly recommend her.
Patty S. - Surprise, AZ
Carmen is very responsive and helpful. She is wonderful to deal with!
Dorothy L. - Scottsdale, AZ
Carmen is an amazing realtor. She doesn’t stop until the perfect house for her client is picked.
Sharon S. - Goodyear, AZ
We have been saving up for our own little piece of land to live and build on. Some where open and free, where we won’t be bothered. Our search was pushed up drastically due to being forced out of the place we were staying(that’s a whole other story). With little money to work with we were stressing. Though our search for a place on our own we stumbled across Melanie Lakovich and she has been a blessing. She went full mama bear and went above and beyond to help us find our new home. Words cannot express how grateful we are for you and your team, Melanie. We are so blessed to have such amazing friends and family in our lives. If you’re house hunting give Melanie a call!
Mercedes B. - Wittmann, AZ
Carmen is wonderful to work with. She went over and above for us. Living in Wisconsin and buying a home here in Arizona, she was there to help every step of the way.
Renee H. - Wickenburg, AZ
In August of 2020 we purchased our new home in Az and Carmen helped us find our dream home. Carmen is motivated to help her clients and treats everyone like family. She is very knowledgeable and 100% honest.